What People Are Saying About Futon Covers Online

Being the web's biggest and best futon cover store puts a lot of pressure on us, but we love a challenge. Our challenge is an every day mission to provide the best product, show it to you using our unique couch picture presentation, offer each size cover in different thickness options (with our unique loft size feature), and provide excellent customer service to our thousands of monthly customers.

We receive emails, phone calls, even greeting cards, from happy customers who purchased futon covers from us, and we can't post them all. Here's a few of our most recent emails, from customers whose expressions are similar to a lot of responses we receive:

"Hi - I just received my futon cover, and wanted to let you know how pleased I am. I had been looking for a new cover at some of the local futon stores, but everything was out of my price range. I was able to get the cover and bolsters from you for a fraction of the price. And the cover is beautiful. Went on easily, and is super comforable (we have the Pecos material). Thanks for a great product."

G. Slaughter

"I received my order Thursday (2/15) - just wanted to send a note - thank you for the fast shipping! WOW I figured I would get them sometime next week and lo and behold UPS shows up only a couple of days after I placed my order...Also, I'm very pleased with my denim futon covers - I purchased 3 for my dog boarding and daycare facility - I've gone thru the standard covers, then even tried full size sheets for easy of washing - but they just get "trashed" I put 2 on this morning and the 3rd will be used in a suite I have that is currently in use - once he checks out Monday morning I'll put that one on - Very easy to put on with the 3 sided opening! So much easier than the standard. Thanks again - I always love to send a note of appreciation cause most people only send letters/notes to complain!"

K. Pacyna-Lambert

"I just wanted to let you know how wonderful your team is!  Marc and Caroline have been extremely helpful with our transactions.  I would highly recommend anyone in the market for anything futon related to give you a try.  You guys get an A++ for customer service!  Thanks again."

"My "Premium Solid" cover in Teal arrived today.  I can't tell you how very impressed I am with the quality!  I think I must have gone through a half dozen covers that were not as thick or the zipper broke."

Thank you again.
M. Chavez

"I just wanted to send some comments your way. I placed an order last Tuesday.  My futon cover came very quickly! I received it in 4 business days! I also am *extremely* happy with it! It fits perfectly and is everything it was claimed to be! The vinyl material I required is perfect. It looks and feels exactly like leather, is very durable, and well made! I am so impressed! I will send you return business.  Thank you so much!" 

Cheers!
B. Ascough

"Greetings from West Palm Beach! I wanted to let you know that I am so pleased with the cover that I bought from your website, and I am incredibly impressed with the futon gripper pad, too!  I keep looking at the mattress every day, expecting it to fall down like it used to, but it's staying right in place.  Thank you!"

Sincerely,
J. Derosier

" Hello! You have, hands down, the best futon cover site on the web. Your pictures of the covers on actual couches is SO helpful. I can actually figure out what I might like to buy, rather than just crossing my fingers. Your Futon 101 page is really helpful too. All around, a great customer-driven site. Yay! I now know who I'm buying my cover from."

Thanks so much-
P. Buckner

"Hi, Just wanted to be one of many that is so pleased with your futon cover/pillows. Absolutely lovely material and workmanship and so easy to fit on too. Your free shipping was a bonus and you delivered within a week after I placed the order online. I will definitely recommend your site (and product of course! ) to anyone looking for high quality at a reasonable price :)"Thanks again,
CL in NYC

"Just wanted to let you know how pleased I am with the quality of the futon cover that I just received as well as with your service. The fabric samples that you sent were very helpful even though you didn't have 2 of my requested samples. I ended up taking a chance on ordering one of the fabrics that you didn't have a sample for and am very happy with the results. The cover is lovely and having a machine washable fabric was important to me. I will recommend your company to my friend who is looking for a futon cover as well."

Thanks so much,
E. Vanacore

"Hi, I just want to let you know how happy I am with your company! I ordered a futon cover package (cover, pillows and bolsters) on Mon. 11/15 and received them on Wed. 11/17! The cover fits perfectly, and the whole package looks beautiful - better than I expected. So thanks for the quality product and quality company!"

Sincerely,
L. Piscitello

"Good day, Wanted to let you know that I received futon cover with bolsters and that the ease of application along with the quality of material, color and fit are only exceeded by the excellent level of service I have enjoyed from your company."

Thanx, Lee
"Hello, I wanted to take a moment and let you know that my cover arrived today. I just LOVE it!!! I didn't know quite what to expect with this item, however, you far exceeded my expectations. I am really impressed with this cover and I so appreciate your quick replies to my previous e-mail regarding delivery. (I hope the hurricane spared you any harm). Your commitment to excellence and superior customer service have made me a lifelong customer and I will keep your site bookmarked for any future Futon related purchases." Thank you so much,
K. Loxley

"I would just like to thank you for the great futon cover that I just received from your company. Today, my husband and I fitted your cover onto our child-stained and husband-stained futon mattress. Now I feel like I have a new futon! Your cover fits very nicely and I am pleased with the quality of the fabric. My husband is very pleased with your price! My son suggests we order another cover soon because his dad, my husband, keeps spilling things. Thank you very much and best regards."

Sincerely, C. Yee

"Ordered and received the Denim Special futon cover. I LOVE it! The Denim is a beautiful shade of blue, and it is very soft!!! The real denim makes it feel so cozy, I just want to relax in front of the Television, or read a book with a fire going in the fireplace. I also had a small problem with my order, I ordered 2 by accident, and the company fixed it quickly and made it hassle free for me! Thank you for the GREAT customer service and for selling a wonderful product!"Sincerely, Sam

"I wanted to take a minute and thank you for the incredibly fast response to my order inquiry. I wrote and told you that I had just found your web site the day before I placed my order. It was for my daughter who was moving out of state on 8-23. I asked if it were possible to "rush" the order as I was worried that we would not get it in time. I think that was all of 3 days ago. Imagine my surprise and delight to come home from errands today and find it here. All I wanted was to get it by the 23rd! What wonderful customer service. I can assure you that I will refer people to you whenever the opportunity arises. This kind of service is absolutely unheard of in this day and age. Again my heartfelt appreciation for the consideration you showed."

G. Taylor "Hi, I just wanted to let you know the futon covers arrived and are great. The delivery was much faster than I expected. The cover was easy to put on and it gave my futon mattress a neat, fitted look. I will definitely recommend you to my friends."

L. Vignola

"We just received our full size deerskin futon cover today and we love it!! It is as nice as I had hoped it would be. It is so soft and plush, and it looks great on our futon!! The service was excellent. I e-mailed your comany today (4-2-04) to check on the status of our order and within an hour or so, I had a person from your company call me and tell me that my cover had been delivered. I looked out my door and there it was!!! I had spent alot of time searching the internet looking for a futon cover, it was time consuming and exhausting. As soon as we saw your product and the great price, we stopped looking and ordered it. Your price was by far the best for the type of cover that we were looking for. I will highly recommend your site to anyone who is looking for a futon cover. Thank you for a great product and also for the friendly, and fast service!!! Keep up the good work!!!"

R.& A. Sharp

"Just wanted to let you know that I really appreciate the service I received from your company. Although I didn't keep the futon cover, I was pleased with how quickly my order arrived. I was also very pleased with the quick handling of my credit after I called, it was good to still be able to reach someone (in this day and age of automated calls) and have things taken care of so quickly. Kudos to you and I wouldn't hesitate to recommend your company to my friends!"

K. Kreger"Aloha, I just wanted to thank you all for a job well done. I placed my order Thursday for 2 promo futon covers. Because I live in Hawaii, your company graciously informed me of the shipping costs (informed via email). Mark called me on my cell phone later and actually got me what I wanted at a price I could afford. I received the covers today, about 4 or 5 days earlier than I’d thought! The quality of the covers was beyond my expectations (I won’t be able to put them on the futons yet, but I’m sure they’ll fit well). I’m so impressed with you! I’ll be sure to tell everyone I know that’s looking for futon covers to buy from you. You guys are a class act!" With Aloha,
Nancy

"Thanks for the great futon cover. Ordering was simple, your samples you sent were great, and it fit fantastically and was easy to put on."Appreciate the prompt service,
T. Byrum"We just received our futon cover and pillows and I just wanted to let you know that we absolutely love them both. Beautiful! Thank you for getting this to us so quickly. I was concerned about getting it in time for my 30th b-day party next weekend. I will definitely recommend your online store to others."S. Curry

"To Whom it May Concern, I received my full-size denim futon cover yesterday and wanted to send you a note of praise. This is my first futon and it took me some time to shop around locally and on the internet before making a decision to purchase from you. I could not be happier. The cover looks exactly as it is pictured on your website so there were no unpleasant surprises. The cover was easy to put on and looks to be of high quality materials. We like it so much that my daughter plans on purchasing a vinyl cover from you shortly for her new futon. Thank you for making this shopping experience a pleasant and positive one. Pictures are attached. As you can see, even our cat is enjoying the futon cover!"

Sincerely,
B. Lawshe

"I just wanted to send a positive note. I recently purchased a Venice Queen size cover, and could not be any happier with my decision to buy from your site. Your instructions for measuring and size selection were outstanding and this product is even more beautiful than shown in your pictures. Thank you for the great service, samples and all."Best Regards,
J. Martin

"I wanted to write to tell you folks how pleased we are with our cover that arrived yesterday. Its really nice. The material is heavy and looks durable, and it is well tailored... how refreshing to order something and have it arrive EARLY! The red is exactly what we wanted, and we are pleased with the whole experience. We will inform our friends who have futons of your business."Thanks Again,
D. Rooksby "I just received your black imitation leather futon cover and now my futon looks like a new leather sofa! I'm amazed at how beautiful it looks and so thrilled with the quality as well as the way it looks, that I just had to say thank you. Now I won't have the cat hair buildup anymore like I had using fabric covering, and won't have the embarrassment of guests getting cat hair all over their clothing when sitting on my futon - so this is a real blessing for me. Thanks again."

Sincerely,
D. Coffman

"THANK YOU! I am VERY happy to learn that you were able to accomodate my cancellation request. As I mentioned in my first e-mail to you, I was quite pleased with the one futon cover that I had ordered from you and received. Your ability to accomodate my "change of plans" with respect to the other futon covers not only saved you a customer, but will cause me to HIGHLY recommend your company to all of my friends and family. Thank you again. Much appreciated."A Very Satisfied Customer,
D. Kenyon "Hi. I wanted to share with you how much I love the futon cover and how pleased and amazed I am that the order was shipped so quickly and that the cover actually fits beautifully! I thought I would have to struggle to get the cover on, but I put it on myself very easily! And now, it's looking great in my living room and everyone is asking where I got this interesting futon cover from. Don't worry, I'll tell them all! Thank you again and I look forward to ordering from you in the future. " M. Karshan
New York, NY"Just a quick note to thank you for the quality service I received from your people. I'm not sure of the gentleman's name I spoke with, but he went out of his way to find me the cover I wanted. He sent me free samples of material, gave me many options for pillows and other accessories, and I paid a lot less than another site (Most Covers.Com) and the order came within 5 days."J. Pocher
Atlanta, Georgia"Great site, love the couch pictures! I will tell everyone I know to visit your site. It is a fun site, and easy to navigate. You can tell why you sell more than any other site!"A. Martin
Spring Green, Wisconsin

"Thank you ! AND thank you for all the pictures of the futon covers on the futons.......I searched online for hours and went back to your site because of that feature."

J. DiMartin
West Warwick, RI

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